Your Rights As A Player

You should always know what you can expect from the platform and what the platform expects from you.

Here’s a clear, player-friendly rundown of your key rights at High 5 Casino, with pointers to the official pages for the details.

Free-To-Play Access & Virtual Coins

High 5 Casino is built for entertainment.

You have a limited, personal license to use Virtual Coins (like Game Coins) for gameplay; they’re non-transferable and carry no cash value.

You don’t need to buy anything to open an account or keep playing.

High 5 Casino commits to providing access to free-to-play coins if you run out. If you do make an optional purchase, purchase are final.

Your Sweepstakes Rights – No Purchase Necessary

High 5 Casino runs sweepstakes using Sweeps Coins (SC), and your most important right here is simple: No purchase or payment is required to enter or win.

High 5 Casino awards SC sweepstakes entries and cannot be purchased under any circumstances.

You can collect SC via daily bonuses, promos/contests, as a free bonus with specifically marked Game Coin packs, and through a mail-in entry (AMOE).

High 5 Casino also publishes game odds/win rates on the platform, which may change; you can check the details before you play.

It’s your right to review current info for the specific game and bet amount you choose.

Eligibility & One-Account Rule

Sweepstakes participation is limited to U.S. residents who are 21+ and not located in excluded states (the list of excluded states is specified in the Rules).

“Void where prohibited” still applies, and it’s the participant’s responsibility to comply with local laws.

Separately, High 5 Casino enforces a one account per person rule to protect sweepstakes integrity; accounts found to be duplicative risk disqualification and redemptions can be voided.

Prize Redemptions – How SC Can Lead To Prizes

Only SC-mode play can result in SC that may be redeemed for prizes (subject to the Official Rules and verification/KYC).

Because SC are entries, not something you buy, the Rules govern how you earn, use, and redeem them; follow the in-app redemption flow when you meet the requirements.

Responsible Play Tools

You have access to built-in tools that help keep play fun and in control:

• Purchase Limits (set spend caps for 1, 7, or 30 days)
• Reality Check (regular playtime reminders)
• Time-Out (temporary breaks)
   

You can also self-exclude (definite or indefinite) by contacting support; during a self-exclusion period, your account is disabled and marketing is paused.

These options—and how to activate them—are spelled out in the Responsible Social Gameplay Policy.

Your Data & Incorporated Policies

The Terms of Use incorporate High 5 Casino’s Privacy Policy and the Responsible Social Gameplay Policy.

Practically, that means these policies apply to your use alongside the Terms; reviewing them gives you a fuller picture of how your information is handled and what safety tools are available.

If Something Goes Wrong: Dispute Options & Deadlines

High 5 Casino’s Terms include an initial dispute resolution step followed by individual binding arbitration (with a class action waiver) unless you opt out within 30 days of accepting the Terms.

The opt-out is your right; follow the instructions in Section 16 if you prefer not to arbitrate going forward.

There’s also a one-year limitations period for bringing claims related to the site/services; claims must be filed within one (1) year of the event giving rise to the claim, or they’re time-barred (subject to applicable law). Knowing this deadline protects your ability to be heard if you ever need to escalate an issue.

Staying Current – Versions & Updates

Both the Terms and the Sweepstakes Rules show a version number and effective date at the top.

As of 2025, the Terms are Version 40.0 and the Sweepstakes Official Rules are Version 37.0.

High 5 Casino may update these documents; it’s your responsibility (and innovative practice) to re-check the posted pages for changes.